FAQs


Frequently Asked Questions (FAQ)

Welcome to Electronic Discount Store! Below you’ll find answers to the most common questions we receive. If you need more help, feel free to contact us.

1. How long does shipping take?

  • United States: Orders typically arrive within 7–14 business days.
  • International: Delivery usually takes 14–31 business days, depending on your location and local customs processing.

2. How can I track my order?

Once your order ships, we’ll upload the tracking number as soon as possible.
You can check your delivery status anytime on our Track Your Order page.

3. What is your return policy?

We offer a 30-day return window starting from the date your item is delivered.
To be eligible for a return:

  • Items must be in original condition and packaging
  • You must request a return authorization before sending it back

To begin a return, please contact us with your order number.

4. What payment methods do you accept?

We accept all major payment methods, including:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • PayPal
  • Apple Pay & Google Pay

All transactions are processed securely.

5. Do you ship internationally?

Yes, we ship to most countries worldwide. Delivery times may vary depending on your location.

6. Can I change or cancel my order?

If you need to change or cancel your order, please contact us within 12 hours of placing it.
After that, your order may already be in processing and cannot be modified.

7. What if my item arrives damaged or incorrect?

If you receive a damaged, defective, or incorrect item:

  1. Take a clear photo of the item and packaging.
  2. Contact us at support@electronicdiscountstore.com within 7 days of delivery.
    We’ll resolve the issue with a replacement or refund as quickly as possible.

8. Will I be charged customs or import fees?

Some international orders may be subject to local customs or import duties, depending on your country’s regulations. These fees are the responsibility of the customer.

9. Is my payment information secure?

Yes, absolutely. Our site uses SSL encryption and follows industry-standard security practices to ensure your personal and payment information is protected.

10. How can I contact customer service?

We’re here to help!


We aim to respond within 24–48 business hours.

If your question isn’t answered here, feel free to get in touch — we’re always happy to assist!